Privacy policy

Last updated: 9 November 2026

This policy explains what A1 Closets and Cabinets collects through this website, why, who we share it with and the choices you have.

Who we are

A1 Closets and Cabinets designs and installs custom closets, cabinets and storage for homes and businesses in Calgary, Airdrie and surrounding communities. We're at 521 Gateway Road Northeast #2001, Airdrie, AB T4B 0J6.

For any question about your information, email a1customclosets@gmail.com or call +1 (587) 969 3555.

What we collect

When you send a consultation request. Your first and last name, phone number and email, the service you're interested in, and anything you tell us about your project. With it we receive the page you sent it from and how you found us: the campaign tags in the link you followed (such as utm_source), an ad click ID if there was one (Google's gclid or Meta's fbclid), the first page you landed on, the website that sent you, and when.

When you browse the site. These tools run only on a1closets.ca:

• Visit counts (Umami, through AutoChat Analytics): the pages you view, the website that sent you, your browser and device type, and your approximate location. They don't use cookies.
• Google Analytics: the pages you view and how you use them, your browser and device, and your approximate location. It sets cookies only when analytics is allowed (see Your choices).
• Session replay and heatmaps (AutoChat Analytics): a recording of how you use the pages you visit, such as clicks, scrolling and what's on screen, so we can see where the site is hard to use.
• Region check: when you arrive, the site reads the country and province your connection comes from, to decide whether to ask your permission first. It's kept in your browser for that visit only.

Cookies we set. ag_consent remembers your privacy choice for a year. ag_attr remembers how you found the site, for 90 days, so a consultation request can include it. Google Analytics sets its own cookies when analytics is allowed.

The site doesn't currently load advertising pixels, such as the Meta Pixel or Google Ads tags. If that changes, we'll update this policy.

Your choices

If you're in Quebec, or we can't tell where you are, we ask first: session replay, heatmaps and Google Analytics cookies stay off unless you accept. Elsewhere they're on, and you can turn them off at any time with Privacy choices at the bottom of every page. Basic, cookie-free visit counts still run either way.

How we use it

• To reply to your consultation request, confirm we received it, and plan and carry out your project.
• To understand which pages and campaigns bring people to us, and to improve the site.

Our Facebook Page and Instagram account

We use an app, A1 Publisher, connected to A1's own Facebook Page and Instagram account. We use it only to publish A1's own posts. It doesn't collect or store information about the people who see or interact with those accounts.

Who we share it with

We don't sell your information. We share it only with the service providers that help us run the site and reply to you, and only for that:

• Autograf Digital, which builds and runs our website, our customer portal and AutoChat (our customer messaging and analytics)
• Netlify, which hosts the website and the customer portal
• Supabase, which stores consultation requests in our customer portal
• Postmark, which sends the emails about your request
• Google, for Google Analytics

Some of these providers may process information outside Canada. We may also disclose information when the law requires it.

How long we keep it

We keep consultation requests and project records for as long as we need them to work with you and to meet our legal and tax obligations, then delete them. The ag_attr cookie expires after 90 days and ag_consent after a year.

Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA), you can ask to see the personal information we hold about you, ask us to correct it, and ask us to delete it. You can also withdraw your consent to how we use it. Email a1customclosets@gmail.com or call +1 (587) 969 3555, and we'll reply within 30 days. How to ask for deletion is on our data deletion page.

If you're not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.

Changes

If we change this policy, we'll update the date at the top of this page.